Operations Leader. AI Systems Builder.
An operations leader transforming real-world call center experience into AI-powered operational systems. 17 years in BPO — now channeling that knowledge into tools built for the people who run the floor.
"Success is a system you build in your heart, plan in your mind, and bring into action with your time and effort."
Who I Am
Spent 17 years inside BPO operations — 7 as a Supervisor, 10 as an Operations Manager. That time gave me a ground-level understanding of how organizations actually work, break, and improve under pressure.
Today I work as a software development manager and AI transformation lead, building tools that solve the operational problems I spent a decade living through. Currently pursuing CPN certification as the next credibility signal in this journey.
Based in Taguig, Metro Manila. Building for operations professionals everywhere.
Developing high-performance teams and leadership pipelines
Operational systems, SLAs, and process optimization at scale
Turning operational pain points into software products
Building AI-first tools grounded in real operational context
Recording and releasing original music as Jeff Pablo
What I Build
Products engineered from operational experience — not trend-chasing. Built for the teams, managers, and operators who need systems that actually work.
AI-powered resume screening and validation built for BPO operations hiring. Filters for what actually matters on the floor — not just keywords and formatting.
Request AccessStructured interview and coaching framework powered by AI. Built to standardize leadership assessments and accelerate team development at scale.
Join WaitlistA structured prompt engineering framework for operations professionals. Designed to make AI tools usable without a technical background.
Learn More →Custom AI transformation projects for BPO operations — from workflow analysis to system integration and team enablement.
Inquire →The Ecosystem. More in the pipeline — additional operational tools, frameworks, and SaaS products rooted in real enterprise deployment experience.
Stay UpdatedMusic
Love songs. Upbeat vibes. Built in between builds.
Work With Me
Consultation, coaching, and AI transformation engagements. PHP-based pricing model. Let's talk about what you're building or trying to fix.
One-on-one and team coaching for operations leaders. Framework-driven, experience-backed, and built for the real pressures of running a BPO floor.
Request ConsultationEnd-to-end AI integration planning for operations teams. From workflow audit to deployment and team enablement — grounded in real enterprise context.
Request ConsultationEarly access to Jax216 Systems products as they deploy. Resume Validator available now. AI Coach Interviewer coming soon.
Request AccessContact
Whether you're exploring a consulting engagement, requesting tool access, or want to connect — reach out directly. No automation on the other end.